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PLEASE REMEMBER: Although your order and payment are submitted, the order will NOT be charged to your card until we’ve fully reviewed and picked it. If there are any problems or follow-up, we will get in touch with you prior to charging your card. All orders are held for review.
TERMS
We accept MasterCard, Visa, Discover, and American Express credit cards. We also
accept COD, money orders and bank checks. Please note, we reserve the right to hold orders on personal checks for up to three weeks allowing time for your check to clear the bank. We accept money orders in US Dollars.
We only ship COD via United Parcel Service. They no longer accept cash. A money order or bank check is required. Please note: the COD fee is an additional $11.00.
SHIPPING
Orders are most often picked, reviewed, and processed with 24 hours of receipt.
Our two basic shipping methods are UPS GROUND and USPS PRIORITY MAIL. See our general guidelines below. Air shipping is available at an additional freight charge.
FREIGHT ALLOWANCE
Freight costs are subject to change without notice due to fuel surcharges that may apply. There may also be freight increases from the shipper in the future. Our preferred method is UPS ground. Insurance is included for the first $100 in value; all packages are insured. The table below is a rough guide; cost is dependent on weight at time of shipping.
| Freight costs: |
Order value |
USPS |
UPS |
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.01 - 19.99 |
$10.00 |
$12.00 |
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20.00 - 74.99 |
$12.00 |
$14.00 |
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75.00 - 299.99 |
$14.00 |
$16.00 |
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Orders over $300.00 |
Free shipping! |
This is ground shipping in the continental 48 states. Oversized packages, additional handling packages and hazardous packages do not qualify for free freight. Examples are: frames, motors, tires, etc.
ORDERS/RETURNS/CORE CHARGES
On rebuilt parts, such as tachometers,
speedometers, and brake shoes, are core charge will be applied to the order if you are not supplying us with an old unit to be rebuilt.
Orders of $25.00 or less are subject to an $8.00 service charge.
RETURNS & EXCHANGES
At Klempf’s British Parts, customer satisfaction is our priority. We realize, as we hope you do, that vintage motorcycles don’t come without their quirks! We promise to make working together the best experience possible, by giving you the information you need to make a wise choice-and if it turns out the part doesn’t fit right, or we need to take additional steps to complete your project, we will-as long as you do the same. Here’s how it works:
No returns without authorization. No returns on electrical parts.
When parts are returned to us for exchange, and the fault is ours, they will be exchanged no charge. We prefer parts credits to full refunds; communicating with you to get you the right parts and a happy bike is the best way to go-and it costs us all less!
Where the fault is not ours, the returns are subject to a 20% restocking/handling fee.
Parts must be returned to us in good saleable condition before credit is issued.
Shortages, returned parts or adjustments must be made within 20 days.
PRICES & PRICELISTS
All prices are subject to change without notice, although we make every effort to keep web prices and quotes accurate. The E-Store is our pricelist; no, we don’t currently have a separate downloadable list-it’s HUNDREDS of pages long, as we have over 20,000 part numbers. So, search the site by part number, description, or name, browse by category, or just give us a call at 507-374-2222.
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